Shipping Information

Shipping

We only ship to Romania. We work with Fan Curier for all shipments.

Delivery is FREE for orders exceding 400RON. Shipping cost for orders under 400RON is 15RON.

 


Delivery

For products that are in stock, delivery will take up to 3-5 working days.

When your order is ready for dispatch we’ll send you your tracking number.

For products out of stock, delivery may take up to 3 weeks, depending on the product and order volume. To get an accurate delivery estimate, please send us your request at c@carlaszabo.com.

Returns policy

We accept returns within maximum 14 days since the order has been delivered.

Before the return of any items, you have to send us an e-mail at c@carlaszabo.com and we’ll send you the return form.

Return fees for replaceable items or in case of cancelation are supported by the customers. We only accept returns in the original packaging or other safe packages. We don’t accept returned items that were worn or damaged upon delivery.

Please check the items immediately after the delivery to make sure it weren’t damaged during the transportation and contact us immediately in case of iregularities.

We take credit for any damages caused by transportation or wrongfully dispached items. In this case, we shall replace your order and cover the return transportation costs.